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Descriptions:
Ivy Virtual Assistant by Commend is the world’s first Conversational AI based Intercom Voice Assistant. Call center operators are frequently burdened by uncountable non-emergency calls. Especially in critical situations, emergency calls need to get through immediately. With Ivy, you have the best and most reliable virtual assistant at hand. Ivy answers FAQs and provides real-time information at e.g. airports, public transport stations, and parking facilities immediately and in any language, just like a normal human would. This enables operators to focus on emergency calls, more important and complex tasks, and improves work quality at the control room. Let’s meet Ivy and find out more about how you can benefit from Commend’s Virtual Assistant for Intercom solutions!